Full refund for orders that are cancelled before it has batched and shipped.
All other orders within the last 3 months will be refunded minus 10% restocking fee plus shipping and handling costs
Orders from 3-12 months can be exchanged for a different test kit. There will be a shipping fee for the 2nd test kit between $10-$40 depending on if it is within the US, Canada or overseas.
No returns or refunds or exchanges after 12 months